Refund policy

All sales are final. We do not offer refunds once an order has been placed. 

However, we understand that mistakes can happen. If you did not receive your package or received an item with the wrong size or defect, please contact us within 7 days of delivery. We'll review your case and make it right whether that means sending a replacement or resolving your issue another way.

Thank you for being part of The Flok we appreciate your support and understanding.